Service Terms

These advance terms describe the boundaries Arrivau Pty Ltd (“Arrivau”, “we”, “us”) proposes to use if paid SecureFlow pilots later open. They do not create an offer, order or promise to deliver paid work. The free Snapshot and Workflow Definition Kit do not require acceptance of paid-service terms. AI Select editorial reviews are governed separately; any future purchase of SecureFlow could not influence editorial coverage or ratings.

1. Products and scope

At launch, only the free Snapshot and Workflow Definition Kit are public. Auto Blueprint, Safety Prep, LeadFlow Launch and Guardrail Care are planned pilot products and are not available to order. If LeadFlow Launch later opens, its proposed scope is one stable website-enquiry workflow, one business entity, up to 15 users, one supported CRM or business table, one business email, and no more than two supported cloud connectors. The planned scope excludes attachments, historic-data migration, custom APIs, on-premise systems, 24×7 support and high-impact or regulated decision-making.

2. Automatic eligibility and downgrade

The public Snapshot is preliminary and based on customer answers. Its result may recommend a planned product, narrow the scope, provide preparation guidance or decline an unsafe or unsupported request. A recommendation is not a quote or order. Before any future paid charge, connector, permission and data checks would need to confirm that delivery is safe and supported; the accepted order would then state any downgrade, cancellation and refund rights in addition to non-excludable rights.

3. Customer approvals

Automation would never remove the customer’s responsibility for its business decisions. If paid delivery later opens, the customer would need to approve: the applicable terms and privacy/data arrangements; minimum OAuth permissions; fields, routing and outbound wording; user acceptance test results; and go-live. The customer would also need to nominate an authorised contact and provide accurate, timely information.

4. Security and acceptable use

Users must not provide passwords, shared administrator credentials, access tokens or sensitive documents through the public form. The launch release does not connect to customer systems. Any future supported connection would require customer-approved OAuth or an equivalent minimum-permission method. SecureFlow must not be used for unlawful activity, spam, covert monitoring, unapproved scanning, penetration testing, incident response, or automated payments, credit, employment, legal, medical, financial, migration or regulatory decisions.

5. Data and third-party systems

Snapshot users remain responsible for the lawfulness and accuracy of information they submit. We process personal information as described in the privacy policy. If paid delivery later opens, an accepted order and any signed data terms would identify the relevant customer systems, providers and retention requirements before access.

6. Testing, go-live and change control

No production workflow is connected or launched in the public release. If paid delivery later opens, synthetic or customer-approved test records, recorded UAT and explicit go-live approval would be required before production automation. A material scope change, new connector, sensitive field or high-impact decision would return the workflow to screening. Failed safety checks could not be manually bypassed.

7. Fees, GST and subscriptions

Paid prices shown on the service page are planned pilot prices in Australian dollars and display both the amount excluding GST and the amount including GST. No paid checkout, charge, order, subscription or renewal is active. Paid checkout will remain disabled until Arrivau has an independent merchant account and completed KYC, signature-verified payment webhooks, and an operating fulfilment executor. Checkout terms, receipts, cancellation and refund routes would be published and tested before any payment is accepted.

8. Service standard and remedies

If Arrivau later accepts a paid order, it will provide the accepted service with due care and skill and within the recorded scope. If no time is stated, it will provide the service within a reasonable time. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded.

9. Intellectual property and confidentiality

If paid delivery later opens, each party would keep ownership of material it already owned, and the customer would own its data and customer-specific business content. The accepted order would state the customer’s rights to use delivered mappings, tests and configurations. Arrivau would retain ownership of reusable methods, software, templates and know-how.

10. Liability and law

Any future accepted order and these terms would be governed by the laws of Western Australia, Australia. The accepted order would state any permitted liability terms. Nothing could limit liability or rights that cannot lawfully be limited, including responsibility that the law preserves for fraud, wilful misconduct, confidentiality breaches or infringement.

11. Contact and future documents

Questions, complaints and notices may be sent to contact@aiselect.ai. There is currently no paid order or subscription to cancel. If paid service later opens and documents conflict, the accepted order will control product-specific scope and price, any signed data terms will control data-specific obligations, and these service terms will apply otherwise.

Official consumer-rights guidance is available from the Australian Competition and Consumer Commission.